Condiciones de uso

Terms of service

Terms of Service

OVERVIEW

Welcome to poleesum. Throughout the site, the terms “we”, “us” and “our” refer to poleesum .

poleesum operates this website and store, including all related information, content, features, tools, products and services to provide you with a curated shopping experience (the “Services”).

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

By visiting our site and/or purchasing something from us, you engage in our Services and agree to be bound by the following Terms of Service, including those additional terms and policies referenced herein.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

SECTION 1 – ACCESS AND ACCOUNT

By using this site, you represent that you are at least the age of majority in your country or state of residence, or that you have given consent for any minor dependents to use this site.

To use the Services, you may be asked to provide certain information such as:

  • Email address

  • Billing information

  • Payment details

  • Shipping address

You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.

SECTION 2 – PRODUCTS

We make every effort to display our products as accurately as possible.

However:

  • Colors may vary depending on your screen or device settings.

  • Minor variations in appearance may occur.

We reserve the right to:

  • Modify product descriptions at any time

  • Discontinue any product without notice

  • Limit product quantities by person, region, or order

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase a product.

We reserve the right to accept or decline any order at our discretion.

Orders are only confirmed once:

  1. Payment has been received

  2. An order confirmation email has been sent

If we cancel or modify an order, we will attempt to notify you using the email or phone number provided during checkout.

All purchases are subject to our Refund Policy.

Products purchased through our store are intended for personal use only, not for resale.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice.

The price charged will be the price displayed at the time the order is placed.

Unless otherwise stated, prices do not include:

  • Shipping costs

  • Import duties

  • Taxes

  • Customs fees

You agree to provide accurate billing and payment information.

You also represent that:

  • You are authorized to use the payment method provided

  • Your payment provider will honor the charges

SECTION 5 – SHIPPING AND DELIVERY

Delivery times provided on the website are estimates only.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs procedures

  • Weather conditions

  • Events beyond our control

Once the order is handed over to the shipping carrier, the risk of loss transfers to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website including:

  • Text

  • Images

  • Graphics

  • Logos

  • Product designs

  • Videos

is the property of poleesum or its licensors and is protected by intellectual property laws.

You may not reproduce, copy, sell, or exploit any portion of the website without written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools.

These tools are provided “as is” without warranties or guarantees.

We are not responsible for any issues arising from the use of these tools.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for:

  • The content

  • The accuracy

  • The practices

of any third-party websites.

Use of third-party websites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, which enables us to provide the Services.

However, any purchases made on this website are transactions between you and poleesum.com.

Shopify is not responsible for:

  • Product issues

  • Shipping issues

  • Customer disputes

SECTION 10 – PRIVACY POLICY

Your submission of personal information through the store is governed by our Privacy Policy.

Because our store is hosted by Shopify, Shopify may process certain data necessary to operate the platform.

SECTION 11 – FEEDBACK

If you submit feedback, suggestions, reviews, or other content, you grant poleesum the right to use, reproduce, publish, or distribute that content for any purpose.

We are not obligated to:

  • Keep feedback confidential

  • Pay compensation

  • Respond to submissions

SECTION 12 – ERRORS AND INACCURACIES

Occasionally there may be information on our website that contains:

  • Typographical errors

  • Pricing errors

  • Product description inaccuracies

We reserve the right to correct errors or cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You may not use the website for:

  • Illegal activities

  • Harassment or abuse

  • Fraud or misleading actions

  • Uploading malicious code

  • Scraping or automated data extraction

We reserve the right to terminate accounts that violate these rules.

SECTION 14 – TERMINATION

We may suspend or terminate access to our Services at any time if these Terms are violated.

Any obligations or liabilities incurred prior to termination will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available.”

We do not guarantee that:

  • The website will be uninterrupted

  • The service will be error-free

  • Results will meet expectations

Some jurisdictions may limit warranty exclusions.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, poleesum shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless poleesum and Shopify from any claims arising from:

  • Violation of these Terms

  • Violation of laws

  • Misuse of the Services

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and poleesum regarding the use of the Services.

SECTION 20 – GOVERNING LAW

These Terms shall be governed by the laws of Switzerland.

SECTION 21 – CHANGES TO TERMS

We reserve the right to update these Terms at any time.

Changes will take effect immediately upon posting on the website.

SECTION 22 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Poleesum

Email: info@poleesum.com
Phone: +44 7853147820

Address:
2 RUE VICTOR HUGO, 34290 Abeilhan, France